Privacy Policy
Effective August 7, 2026. This policy describes how Kristen Miller Coaching ("we," "us") handles information through this website. It applies to the website only and supplements — does not replace — the privacy practices of Kristen's coaching business.
We never sell your information. This policy explains what we collect, why, and the choices you have.
Information we collect
We collect only the information you choose to provide through this website: • Contact form — your name, email, phone (if provided), the service you're interested in, and your message. • Mailing list — your name (optional) and email address. • Client portal — when you create an account, your name and email, plus the coaching details you enter (such as phone, goals, and emergency contact) and records like sessions and progress entries. • Technical data — basic browsing information such as browser type and pages visited, used to keep the site running and secure. We do not collect sensitive health or medical records through the website itself.
How we use your information
We use the information you provide to respond to your inquiries, send the mailing list updates you signed up for, provide and coordinate coaching through the client portal, and maintain the security and basic functionality of the site. We do not use your information to make automated decisions about you.
Legal basis & consent
We rely on your consent to collect and use the information you submit. You provide this consent by filling out a form or signing up. You may withdraw consent and ask us to stop using your information at any time by emailing kristen@kristenmillercoaching.com.
Cookies & analytics
This website uses only essential cookies and similar technologies needed for the site to function (for example, keeping you logged into the portal). We do not use advertising cookies or cross-site tracking.
Third-party services
Certain features connect to third-party providers: website hosting and infrastructure, the email delivery used to send you messages, and the Practice Better booking portal you may link to. These providers process information under their own policies when you use those features. We do not sell or rent your information to anyone.
Data retention
We keep your information only as long as needed for the purpose it was collected — for example, to respond to your message or provide your portal services — and then delete it or de-identify it, unless a longer period is required by law.
Security
We take reasonable measures to protect your information, but no website or internet transmission can be guaranteed fully secure. You use the website at your own risk in this respect.
Your rights & choices
You can request access to, correction of, or deletion of the information we hold about you, and you can unsubscribe from the mailing list at any time by contacting us. To exercise any of these rights, email kristen@kristenmillercoaching.com.
Children
This website is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The effective date above reflects the most recent revision. Continued use of the website after changes indicates acceptance of the updated policy.
Contact
For any privacy questions or requests, email kristen@kristenmillercoaching.com or write to Kristen Miller Coaching, Ludlow, Vermont.
Questions about this policy? Email kristen@kristenmillercoaching.com.